Privacy policy

Last updated: August 3, 2026

CreoDise LLC (“CreoDise,” “we,” “us,” or “our”) operates the CreoDise online store and website available at https://creodise.com, including all related information, content, features, tools, products, and services, in order to provide customers with a curated shopping experience (collectively, the “Services”).

Our store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how we collect, use, process, store, and disclose your personal information when you visit or use the Services, make a purchase or other transaction, communicate with us, or otherwise interact with CreoDise LLC.

If there is a conflict between our Terms of Service and this Privacy Policy regarding the collection, processing, use, or disclosure of personal information, this Privacy Policy will control.

Please read this Privacy Policy carefully. By accessing or using any part of the Services, you acknowledge that you have read and understood this Privacy Policy and the practices described within it.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you or another person.

Personal information does not include information that has been collected anonymously or de-identified so that it cannot reasonably be used to identify or be linked to an individual.

Depending on how you interact with the Services, where you live, and what is permitted or required by applicable law, we may collect or process the following categories of personal information:

  • Contact details, including your name, billing address, shipping address, telephone number, and email address.
  • Financial and payment information, including credit or debit card information, payment method, payment confirmation, transaction details, and other payment-related information.
  • Account information, including your username, password, security questions, preferences, and account settings.
  • Transaction information, including products you view, place in your cart, add to a wishlist, purchase, return, exchange, or cancel, as well as your previous transactions.
  • Personalization information, including photographs, names, dates, messages, text, or other content you submit for use in creating personalized products.
  • Communications with us, including information you provide when contacting us, requesting customer support, or communicating about an order.
  • Device and technical information, including information about your device, browser, operating system, network connection, IP address, and other online identifiers.
  • Usage information, including information about how and when you access, browse, interact with, or navigate the Services.
  • Marketing and advertising information, including your preferences regarding promotional communications and your interactions with advertisements.

Personal Information Sources

We may collect personal information from the following sources:

Directly from you

We collect information directly from you when you:

  • Visit or use the Services.
  • Create or manage an account.
  • Place an order.
  • Submit photographs, text, or other personalization information.
  • Contact us.
  • Request customer support.
  • Subscribe to marketing communications.
  • Participate in promotions, surveys, or other activities.
  • Otherwise provide information to us.

Automatically through the Services

We may automatically collect information from your device when you visit or use the Services, including through cookies, pixels, log files, analytics technologies, and similar tracking technologies.

From service providers

We may receive information from service providers that help us operate the Services, process payments, fulfill orders, deliver products, provide analytics, prevent fraud, communicate with customers, or conduct marketing activities.

From business partners and other third parties

We may receive information from marketing platforms, advertising partners, social media platforms, analytics providers, shipping providers, payment processors, or other third parties with which we work.

How We Use Your Personal Information

Depending on how you interact with us and which Services you use, we may use personal information for the following purposes.

Providing, personalizing, and improving the Services

We may use personal information to:

  • Provide and operate the Services.
  • Process and complete your purchases.
  • Process payments.
  • Create personalized products based on the photographs, text, names, dates, or other content you provide.
  • Fulfill and ship orders.
  • Provide order confirmations and delivery updates.
  • Process returns, replacements, refunds, cancellations, or exchanges.
  • Maintain and manage your account.
  • Remember your preferences.
  • Provide product recommendations.
  • Improve our products, website, and customer experience.
  • Provide customer support.
  • Respond to inquiries.
  • Perform our contractual obligations to you.

Marketing and advertising

We may use personal information for marketing and promotional purposes, including to:

  • Send marketing, advertising, and promotional communications by email, text message, or other available communication methods.
  • Show advertisements for our products or Services on our website or third-party websites and platforms.
  • Measure the performance of advertising campaigns.
  • Personalize marketing based on products you viewed, purchased, or added to your cart.
  • Understand how customers discover and interact with CreoDise.

Where required by applicable law, we will obtain your consent before sending certain marketing communications.

Security and fraud prevention

We may use personal information to:

  • Authenticate accounts and transactions.
  • Detect, prevent, investigate, or respond to suspected fraud.
  • Detect malicious, illegal, unsafe, or unauthorized activity.
  • Protect our customers, business, website, systems, and service providers.
  • Provide a secure shopping and payment experience.
  • Enforce our policies and agreements.
  • Protect public safety where appropriate.

You are responsible for maintaining the confidentiality of your account credentials. You should not share your username, password, verification codes, or other access credentials with unauthorized persons.

Communicating with you

We may use personal information to:

  • Respond to your messages and inquiries.
  • Provide customer support.
  • Communicate about your orders.
  • Request information necessary to complete a personalized order.
  • Notify you about changes, delays, delivery issues, or other matters related to your purchase.
  • Maintain our business relationship with you.

Legal and regulatory purposes

We may use personal information to:

  • Comply with applicable laws and regulations.
  • Respond to valid legal requests, court orders, subpoenas, warrants, or government inquiries.
  • Exercise or defend legal claims.
  • Participate in litigation, investigations, audits, or regulatory proceedings.
  • Enforce our Terms of Service and other policies.
  • Investigate suspected violations of our agreements or policies.
  • Protect our legal rights and the rights of our customers or other parties.

Personalized Product Information

Certain CreoDise products are created using photographs, names, messages, dates, text, or other content submitted by customers.

We use this information only as reasonably necessary to:

  • Review the submitted content.
  • Prepare or manufacture the personalized product.
  • Communicate with you regarding the personalization.
  • Fulfill and deliver the order.
  • Resolve customer support, replacement, refund, or dispute matters.
  • Comply with applicable legal, tax, accounting, or fraud-prevention obligations.

Customer-submitted content may be shared with authorized production, fulfillment, printing, engraving, manufacturing, quality-control, storage, or shipping partners when necessary to complete the order.

We do not claim ownership of photographs or other original content submitted by customers. However, by submitting content, you authorize CreoDise LLC and its service providers to process and use that content to provide the requested Services.

You are responsible for ensuring that you have the necessary rights and permissions to submit and use any photograph, image, text, trademark, name, or other content included in your order.

How We Disclose Personal Information

We may disclose personal information to third parties for legitimate business purposes and subject to this Privacy Policy.

This may include disclosure:

To Shopify and service providers

We may share information with Shopify and other vendors or service providers that perform services on our behalf, including providers of:

  • Website hosting.
  • Ecommerce services.
  • Payment processing.
  • Fraud prevention.
  • Information technology.
  • Cloud storage.
  • Data analytics.
  • Customer support.
  • Email delivery.
  • Marketing services.
  • Order fulfillment.
  • Product manufacturing.
  • Printing or engraving.
  • Shipping and delivery.
  • Accounting, legal, or professional services.

These parties may process personal information only as necessary to provide their services or as otherwise permitted by their own privacy notices and applicable law.

To production and fulfillment partners

Because some CreoDise products are personalized and made to order, we may share order information and customer-submitted personalization content with production or fulfillment partners.

The information shared may include:

  • Customer name.
  • Shipping address.
  • Contact information where necessary.
  • Ordered product details.
  • Photographs.
  • Text or personalization instructions.
  • Shipping and delivery information.

Such information is shared only to the extent reasonably necessary to manufacture, fulfill, quality-check, and deliver your order.

To marketing and advertising partners

We may share or allow certain information to be collected by marketing and advertising partners that help us:

  • Display advertisements.
  • Measure advertising performance.
  • Analyze website traffic.
  • Understand customer interactions.
  • Provide personalized advertising.

Our marketing and advertising partners may process information in accordance with their own privacy policies.

Depending on where you live, you may have the right to opt out of the sale or sharing of personal information or the use of personal information for targeted advertising.

At your direction or with your consent

We may disclose personal information when you direct us to do so, request that we do so, or otherwise consent to the disclosure.

This may include disclosures required to ship a product, connect with a third-party service, use a social media integration, or complete another service requested by you.

Within our corporate structure

We may disclose information to current or future affiliates, subsidiaries, parent companies, or other entities within our corporate group, where applicable.

In connection with business or legal matters

We may disclose personal information:

  • In connection with a merger, acquisition, financing, restructuring, sale of assets, insolvency, or bankruptcy.
  • To comply with legal obligations.
  • To respond to subpoenas, court orders, warrants, or lawful government requests.
  • To enforce our Terms of Service or policies.
  • To investigate fraud, abuse, unauthorized activity, or security incidents.
  • To protect the Services, CreoDise LLC, our customers, or other parties.

Relationship with Shopify

The Services are hosted and supported by Shopify.

Shopify collects and processes personal information relating to your access to and use of the Services in order to provide and improve Shopify’s services and the Services made available by CreoDise LLC.

Information you submit through the Services may be transmitted to and shared with Shopify and other service providers, including providers located in countries other than the country where you reside.

We may use Shopify features that incorporate information obtained from your interactions with our store, other merchants, and Shopify. In these circumstances, Shopify may be independently responsible for certain processing of personal information, including responding to requests relating to information processed directly by Shopify.

To learn more about Shopify’s processing practices and the privacy rights available to you, you may review the Shopify Consumer Privacy Policy and Shopify Privacy Portal at:

https://privacy.shopify.com

Pinterest API Integration

CreoDise LLC may use an internal content-management and publishing application connected to the company’s own Pinterest Business account through Pinterest’s official API and OAuth 2.0 authorization process.

The application is intended to be used only by CreoDise LLC and authorized persons acting on behalf of CreoDise LLC. It is not offered as a public service to customers or unrelated third parties.

The application may use the Pinterest API to:

  • Access basic information relating to CreoDise LLC’s Pinterest Business account.
  • View and manage boards owned by CreoDise LLC.
  • View and manage Pins published by CreoDise LLC.
  • Create original Pins.
  • Create or manage Pinterest boards.
  • Schedule approved product, marketing, or editorial content.
  • Link Pins to relevant pages on creodise.com.
  • Review organic Pin and board performance information.
  • Analyze the performance of CreoDise LLC’s own Pinterest content.

Content may be prepared, organized, scheduled, or optimized with the assistance of automated or artificial intelligence-based tools. Such tools are used only to support CreoDise LLC’s internal content operations.

The Pinterest integration will not be used to:

  • Collect Pinterest account passwords.
  • Request or store Pinterest login credentials.
  • Access or reuse Pinterest browser cookies or session cookies.
  • Scrape Pinterest pages or content.
  • Impersonate Pinterest users.
  • Automatically follow or unfollow Pinterest users.
  • Automatically post comments or unsolicited messages.
  • Publish unauthorized third-party content.
  • Create misleading, duplicate, abusive, or spam content.
  • Sell, rent, or provide Pinterest account data to unrelated third parties.

Pinterest OAuth access tokens and related credentials may be stored securely for the purpose of maintaining the authorized connection between the application and CreoDise LLC’s Pinterest Business account.

Access to the Pinterest integration may be revoked through the relevant Pinterest account settings. When access is revoked or the integration is no longer required, related OAuth tokens and stored integration credentials will be deleted, invalidated, or rendered unusable within a reasonable period, except where retention is required for security, legal, or regulatory purposes.

Pinterest information accessed through the API will be used only for managing and evaluating CreoDise LLC’s own Pinterest Business account and content.

Questions regarding CreoDise LLC’s Pinterest API integration may be sent to:

info@creodise.com

Pinterest’s own collection and use of personal information is governed by Pinterest’s privacy policies and terms. CreoDise LLC does not control Pinterest’s independent processing activities.

Third-Party Websites and Links

The Services may contain links to websites, applications, or online platforms operated by third parties.

When you follow a link to a third-party service that is not owned or controlled by CreoDise LLC, you should review that third party’s privacy policy, security practices, and terms and conditions.

We are not responsible for the privacy, security, accuracy, availability, or content of third-party websites or platforms.

Information you provide in public or semi-public areas, including information posted on social media platforms, may be viewable and used by other users or third parties.

The inclusion of a link to a third-party platform does not necessarily mean that CreoDise LLC endorses or controls that platform, its content, or its operators.

Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, log files, and similar technologies to:

  • Operate the Services.
  • Remember your preferences.
  • Maintain shopping cart functionality.
  • Authenticate users.
  • Analyze website traffic.
  • Measure performance.
  • Prevent fraud.
  • Improve the customer experience.
  • Provide personalized advertising.
  • Measure marketing campaign performance.

You may be able to control certain cookies through your browser settings or the privacy preference tools made available through the Services.

Blocking certain cookies may affect the availability or functionality of parts of the Services.

Children’s Data

The Services are not intended for use by children under the age of majority in their jurisdiction.

We do not knowingly collect personal information directly from children without the authorization of a parent or legal guardian.

If you are a parent or legal guardian and believe that a child has provided personal information to us, you may contact us using the information provided below to request that the information be reviewed or deleted.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we sell or share, as those terms may be defined under applicable law, personal information belonging to individuals under 16 years of age.

Security of Your Information

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, destruction, or misuse.

However, no security system, internet transmission method, or electronic storage system is completely secure. We therefore cannot guarantee absolute or “perfect” security.

Information sent over the internet or through unencrypted communication channels may be intercepted or accessed by unauthorized parties.

You should not send highly sensitive or confidential information through insecure communication methods.

Retention of Your Information

We retain personal information for as long as reasonably necessary to:

  • Provide the Services.
  • Fulfill and manage orders.
  • Maintain customer accounts.
  • Provide customer support.
  • Resolve disputes.
  • Detect or prevent fraud.
  • Enforce agreements and policies.
  • Satisfy tax, accounting, legal, or regulatory obligations.
  • Protect our business and legal rights.

The retention period may vary depending on the nature of the information, why it was collected, whether an account or business relationship remains active, and whether retention is required by applicable law.

When personal information is no longer reasonably required, we may delete, anonymize, aggregate, or securely dispose of it.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights regarding your personal information.

These rights are not absolute and may apply only in certain circumstances. We may deny or limit a request where permitted by applicable law.

Right to access or know

You may have the right to request information about the personal information we collect, use, process, or disclose about you.

Right to deletion

You may have the right to request deletion of personal information we maintain about you, subject to applicable legal exceptions.

Right to correction

You may have the right to request correction of inaccurate personal information.

Right to data portability

You may have the right to request a copy of certain personal information in a portable format or to request that it be transferred to another organization, where technically feasible and legally required.

Right to opt out of sale, sharing, or targeted advertising

Depending on where you live, you may have the right to opt out of:

  • The sale of personal information.
  • The sharing of personal information for cross-context behavioral advertising.
  • The processing of personal information for targeted advertising.

You may exercise available privacy choices using the privacy controls provided through the Services or by contacting us.

If you visit the Services with a recognized Global Privacy Control signal enabled, we may treat the signal as an opt-out request for the browser or device sending the signal where required by applicable law.

Where Shopify can associate the signal with a Shopify account, Shopify may also apply the request to that account.

More information about Global Privacy Control is available at:

https://globalprivacycontrol.org

Other than legally recognized privacy preference signals, we may not respond to “Do Not Track” signals sent by browsers or devices.

Managing communication preferences

You may unsubscribe from promotional emails at any time by selecting the unsubscribe option included in those emails.

Even after you unsubscribe from promotional communications, we may continue sending non-promotional messages relating to:

  • Your orders.
  • Your account.
  • Customer service inquiries.
  • Security issues.
  • Legal notices.
  • Other transactional or administrative matters.

Additional Rights for UK and EEA Residents

If you reside in the United Kingdom or European Economic Area, you may also have the following rights, subject to applicable exceptions and limitations.

Right to object

You may have the right to object to certain processing of your personal information, including certain processing based on legitimate interests or for direct marketing purposes.

Right to restrict processing

You may have the right to request that we limit the processing of your personal information in certain circumstances.

Right to withdraw consent

Where we rely on your consent to process personal information, you may withdraw that consent at any time.

Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.

Right to lodge a complaint

You may have the right to lodge a complaint with the data protection authority responsible for your country or region.

Exercising Your Rights

You may exercise applicable privacy rights by contacting us using the contact information provided below or through any privacy request options made available through the Services.

We will not unlawfully discriminate against you for exercising your privacy rights.

Before processing a request, we may need to verify your identity and confirm that the request relates to personal information belonging to you.

Where permitted by law, you may authorize another person to submit a request on your behalf. We may require evidence that the person is authorized to act for you, and we may ask you to verify your identity directly.

We will respond to valid requests within the time required by applicable law.

For information processed independently by Shopify, you may also submit requests through Shopify’s privacy portal:

https://privacy.shopify.com

Complaints

If you have a complaint about how CreoDise LLC collects, uses, stores, processes, or discloses personal information, please contact us using the contact details below.

Depending on where you live, you may have the right to appeal a decision relating to a privacy request or to submit a complaint to your local data protection authority.

International Transfers

CreoDise LLC, Shopify, and our service providers may transfer, store, or process personal information in countries other than the country in which you live.

Those countries may have privacy and data protection laws that differ from the laws of your country.

Where required, transfers of personal information from the European Economic Area or United Kingdom will be supported by legally recognized safeguards, such as:

  • The European Commission’s Standard Contractual Clauses.
  • The United Kingdom’s applicable international data transfer agreements or addenda.
  • An adequacy decision.
  • Another legally recognized transfer mechanism.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to:

  • Our Services.
  • Our business practices.
  • Our use of service providers.
  • Technology.
  • Legal or regulatory requirements.
  • Operational or security practices.

When we update this Privacy Policy, we will publish the revised version on this website and update the “Last updated” date.

Where required by applicable law, we may provide additional notice of material changes.

Contact

If you have questions about this Privacy Policy, our privacy practices, the Pinterest API integration, or your personal information, or if you would like to exercise an available privacy right, you may contact us using the following details:

Legal entity: CreoDise LLC
Website: https://creodise.com
Email: info@creodise.com
Address: 8206 Louisiana Blvd NE, STE A #7387, Albuquerque, New Mexico 87113, United States

For the purposes of applicable data protection laws, CreoDise LLC is the controller of personal information processed through the Services, except where Shopify or another service provider acts as an independent controller under its own privacy notice.